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Frequently Asked Questions

FAQs

How experienced is the 21CBS team?

With over 20 years of expertise, our team includes reliable and enthusiastic in-house professionals and contractors who have successfully delivered projects since our founding in 2000.

 
What regions does 21CBS serve?

We work across South West England and Wales, constructing spaces for diverse sectors while ensuring they align with local needs and regulations.

What values define 21CBS as a company?

Professionalism, collaboration, and conscientiousness define us. We prioritise quality, build inclusive partnerships, and commit to sustainable construction practices that benefit the environment and local communities.

How does 21CBS ensure project quality?

Our skilled team delivers defect-free spaces by using high-quality materials, ensuring precise coordination, and maintaining continuous quality control throughout the project lifecycle.

 

 

What is 21CBS's approach to construction projects?

We partner with you to make your vision a reality, delivering spaces that meet the needs of users, reflect the environment, and consider the local community. Collaboration and quality are at the heart of everything we do.

 

 

What sustainable transportation practices does 21CBS follow?

We use electric and Euro 6 vehicles, provide free EV charging points, and design most projects within an hour of Bristol to minimise travel-related emissions.

 

 

How does 21CBS engage employees in sustainability?

We provide sustainability training, encourage green transportation, and support home working to reduce travel emissions, fostering long-term environmental responsibility.

 

 

What sustainable features are implemented at 21CBS sites and offices?

Our sites use solar-powered accommodations and battery storage, while our offices feature 60 solar panels, LED lighting with motion detection, and secure cycle and electric scooter storage.

 

 

How does 21CBS reduce waste on projects?

We divert 91% of construction waste from landfills and adopt circular economy practices, designing materials and equipment for recycling and reuse.

 

 

What are 21CBS's key sustainability goals?

We aim to achieve net-zero emissions by 2030. This includes reducing our carbon footprint through green operations, recycling, and sustainable construction practices.

 

 

Why is social value important to 21CBS?

As space creators, we understand the impact of our work on people, communities, and the planet. Our commitment ensures that the environments we build are not only functional but also beneficial to society and sustainable for the future.

 

 

How does 21CBS reduce its environmental impact?

Our fleet includes Euro 6 and electric vehicles to lower emissions, and we ensure 90% of waste from our sites is diverted from landfill. Additionally, 90% of our work is within an hour of Bristol, reducing travel-related carbon emissions.

 

 

How does 21CBS ensure ethical practices?

We are committed to inclusive hiring, equal employment opportunities, and working with diverse suppliers. This includes fostering partnerships with minority and female-owned businesses to uphold high ethical standards.

 

 

What sustainable practices does 21CBS follow?

Sustainability is embedded in every project. We use solar-powered site accommodations, low-emission vehicles, and robust recycling programs to reduce our carbon footprint and minimise waste.

 

 

How does 21CBS support local communities?

We champion social responsibility by offering apprenticeships, supporting local employment, and engaging in community-enhancing projects. Our partnerships and initiatives aim to foster economic inclusion and strengthen local economies.

 

 

How can I apply for a role at 21CBS?

You can submit your CV through our careers page. We’ll get in touch if a suitable opportunity arises, or you can apply for available positions listed on our site.

 

 

Can subcontractors work with 21CBS?

Yes, we value partnerships with local subcontractors in the South West and Wales. We are always open to new collaborations that align with our commitment to quality and service.

 

 

Are apprenticeships and graduate positions available?

Absolutely. We’ve supported apprentices and graduates since 2001, helping them develop into key roles such as site or contract management through tailored training schemes.

 

 

Do you provide training and development?

Yes, continuous professional development is a priority. Our training and apprenticeship schemes ensure you gain industry-relevant skills and experience while growing within the company.

 

 

What types of career opportunities are available at 21CBS?

We offer direct employment roles, apprenticeships, graduate positions, and opportunities for subcontractors. Roles range from carpenters and electricians to site managers, contract managers, and quantity surveyors.

 

Can you preserve historical integrity in heritage projects?

Absolutely. Our heritage and conservation projects carefully balance preserving architectural significance with integrating modern functionality, ensuring that historical sites remain relevant and accessible for future generations.

 
How do you manage sector-specific regulatory requirements?

Our team is well-versed in sector-specific regulations, whether it’s for laboratories, healthcare facilities, or public sector projects. We ensure full compliance while meeting your timeline, budget, and design objectives.

Do you offer sustainable construction solutions across all sectors?

Yes, sustainability is integral to our approach. We incorporate eco-friendly practices and ensure projects align with environmental regulations, such as improving EPC ratings for industrial buildings and using sustainable designs in office spaces.

How do you ensure minimal disruption in live environments?

We have extensive experience in working within live environments, carefully planning our projects to minimise noise, dust, and disruption, ensuring operations can continue smoothly, particularly in sectors like healthcare, education, and offices.

What sectors do you specialise in?

We work across various sectors, including education, healthcare, public sector, retail and leisure, offices, industrial and logistics, laboratories, heritage and conservation, and defence and engineering. Our expertise ensures tailored solutions that meet sector-specific regulations and user needs.

How do you incorporate sustainability into your projects?

We prioritise eco-friendly practices, utilise local supply chains to reduce carbon emissions, and focus on creating high-quality builds that align with our Environmental, Social & Governance (ESG) responsibilities. 

Do you have experience with projects in occupied buildings?

Yes, we specialise in working within live environments, minimising disruption and ensuring safety, allowing your operations to continue smoothly during construction.

 

How do you ensure quality across different project types?

Our dedicated teams, including Contract Managers, Site Managers, and Quantity Surveyors, bring extensive experience to each project, ensuring consistent quality and adherence to your design requirements.

 

Can I view examples of your previous work?

Yes, we showcase our completed projects in detailed case studies, highlighting our team's ability to turn challenges into success stories.

What types of projects has 21CBS completed?

We have successfully delivered a diverse range of projects, including refurbishments, new builds, extensions, and fit-outs across sectors such as education, healthcare, public sector, offices, retail and leisure, heritage and conservation, industrial and logistics, defence and engineering, and laboratories.

Do you work on heritage or conservation projects?

Absolutely. We specialise in preserving architectural heritage while introducing modern functionality, ensuring historical integrity and charm are maintained alongside your design goals.

What is your approach to managing complex projects?

Your project is overseen by a dedicated Contract Manager, Site Manager, and Quantity Surveyor. We provide clear communication, regular progress updates, and ensure every stage aligns with your budget and timeline.

Can you help with sustainable construction?

Yes, sustainability is integral to our approach. We use eco-friendly methods, work with local supply chains, and prioritise reducing environmental impact in all our projects.

How do you ensure minimal disruption during live projects?

Our team specialises in working within occupied buildings. We carefully plan work to manage noise, dust, and vibrations, so your operations can continue smoothly while keeping your people safe.

What types of construction services do you offer?

We provide refurbishment, cut & carve, new builds, extensions, mechanical and electrical installations, and fit-outs. Each service is tailored to your design and vision, ensuring your spaces meet the needs of your end-users.

What types of projects does 21CBS specialise in, and what sectors do you serve?

At 21CBS, we specialise in a range of services, including refurbishments, new builds, fit-outs, extensions, and mechanical/electrical works. We work across multiple sectors, such as education, healthcare, public sector, industrial, and heritage, with a focus on creating user-centered environments across South West England and Wales.

How do you incorporate sustainability into your projects?

Sustainability is integral to our approach at 21CBS, reflected in our ESG commitments. We implement eco-friendly practices, source resilient local supply chains, and use energy-efficient M&E systems to reduce environmental impact. Our approach also includes ongoing support for building lifecycle needs, from maintenance to upgrades.

How do you make sure projects are delivered on time?

We employ dedicated, experienced teams for each project, including a Contract Manager, Site Manager, and Quantity Surveyor (QS) to oversee planning, execution, and client communication. This setup ensures each build meets design standards, sector-specific regulations, and deadlines, and all clients are kept informed via daily and weekly reporting.

How do you ensure site health and safety?

Partnering with the Building Safety Group, our team adheres to high health and safety standards, conducting regular site audits and implementing comprehensive safety protocols. With experience working in live environments, like active campuses, we ensure minimal disruption and strict safety for all stakeholders.

What is a typical project size for your team?

With over two decades of experience, our team undertakes projects of various scales, from small maintenance jobs to multi-million-pound contracts. We are known for handling projects with budgets of £4 million and over, prioritising value for money through detailed cost advice and robust project management.