0
Area
0
Value
0
Week Programme
Client
Bradford on Avon Town Council
Sector
Public Sector
Area
4682 sq ft.
Location
Bradford-on-Avon
Value
£398,000
Start And Length
January 2026 – April 2026 | 10 weeks + EOT
Contract
Insurance-Led Reinstatement

Challenge

Following significant flood damage, St Margaret's Hall required a complete reinstatement programme to restore this important community facility to full operational use. The flooding had left large areas of the ground floor stripped back to the building fabric, with finishes, services, screeds, plasterwork and fixtures removed to allow drying and assessment.

The project extended far beyond a like-for-like repair. Alongside replacing all flood-damaged elements, the brief included improving accessibility, upgrading fire safety measures, modernising building services and increasing resilience against future flood events.

Delivery was further complicated by the need to fully replace major mechanical and electrical infrastructure within the existing structure, manage procurement of key items including fire doors, IPS systems and plant equipment, and coordinate multiple trades within a compressed programme. The town centre location and public interface added further logistical challenges throughout the works.

 

Approach

21CBS worked closely with Bradford on Avon Town Council, Synergy Construction & Property Consultants, insurers and loss adjusters to develop a phased recovery and reinstatement strategy that maintained programme certainty while managing the complexities of a services-led refurbishment.

Early works focused on reinstating the building fabric, progressing mechanical and electrical first-fix installations and preparing the structure for fit-out activities. As the programme advanced, multiple trades operated in parallel, allowing partitions, ceilings, flooring, fire protection works and specialist finishes to be delivered simultaneously.

Early procurement of long-lead items, continuous programme monitoring and close coordination across the supply chain helped maintain momentum throughout the project. The delivery strategy also incorporated a "build back better" approach, introducing resilience measures designed to reduce the impact of future flood events and improve the building's long-term performance.

The project involved the complete reinstatement and upgrade of the flood-damaged community facility, including extensive building fabric repairs, full replacement of building services and the refurbishment of welfare, kitchen and public areas.

The works included:

Comprehensive reinstatement of the flood-damaged building fabric, including restoration plaster systems, new timber and metal stud partitions with acoustic insulation and fire-rated construction, replacement skirtings and architraves, and full internal redecoration throughout the facility.

External repairs and upgrades, including repointing of stonework to 2m height, repairs to roof elements and coping stones, and the replacement and upgrade of windows, doors and external joinery.

Extensive fire safety and compliance upgrades throughout the building, including FD30 and FD60 fire door installations, fire stopping works, compartmentation improvements and associated fire-rated construction to support modern compliance requirements.

Complete replacement of internal finishes, including new carpet and vinyl flooring, specialist floor finishes, suspended acoustic ceilings, MF plasterboard ceiling systems and Altro Whiterock hygienic wall cladding within kitchen and welfare areas.

Full refurbishment of male, female and accessible WC facilities, incorporating new sanitaryware, cubicle systems, IPS panels, wash troughs, accessories and Doc M-compliant provisions to improve accessibility and user experience.

Reinstatement of the kitchen facilities, including hygienic wall systems, preparation works and coordination for the installation of specialist client-supplied equipment.

Major mechanical and electrical upgrades throughout the ground floor, including a new gas boiler installation, replacement LPHW heating distribution system, hot and cold-water services, drainage infrastructure, full electrical rewire, new lighting and emergency lighting, power and data infrastructure, AV and stage lighting installations, and a new L2-compliant fire alarm system. As part of the project's flood resilience strategy, all new services were installed above 1000mm AFFL to reduce exposure to future flood events.

 

Sustainability

The project adopted a repair-and-reuse approach wherever practical, extending the life of the existing building rather than requiring wholesale replacement. Existing structural elements were retained and upgraded, while damaged finishes and services were replaced with durable modern alternatives designed for long-term performance.

The introduction of a new high-efficiency heating system, modern lighting infrastructure and flood-resilient service installations will help reduce future maintenance requirements, extend asset life and improve the long-term sustainability of the building.

Results

The project successfully transformed a flood-damaged building into a fully operational, modern community facility ready to support events, meetings and public functions once again.

By combining reinstatement works with targeted upgrades, the project improved safety, accessibility, building performance and user experience while significantly reducing vulnerability to future flooding. 

Through careful planning, phased delivery and strong stakeholder coordination, 21CBS restored a vital community asset and provided lasting value for both the Town Council and local residents.

 

Special design features

A key feature of the project was the integration of flood-resilient design measures throughout the reinstatement works. Mechanical and electrical services were installed above 1000mm finished floor level to reduce exposure to future flood events and support faster recovery should flooding occur again.

The project also combined heritage-sensitive repairs to the existing building fabric with modern fire safety, accessibility and building services upgrades, creating a facility that is both more resilient and better suited to contemporary community use.

 

We're accredited by

Contact Us

Let's create better spaces, together